Firmr logo
Firmr logo

All articles

How long will it take to receive my order?Updated a year ago

All order placed before 12pm (AEST) Monday - Friday are shipped same day!


Australia

Delivery OptionEst. DeliveryCostTracking Available
StandardTypically 2 - 4 business days*
Free
Yes
ExpressTypically 1 - 3 business days* 
$10
Yes

All postage and handling prices above are AUD unless otherwise stated.


New Zealand

Delivery OptionEst. DeliveryCostTracking Available
StandardTypically 5 - 6 business days*
$5 AUD
Yes
ExpressTypically 1 - 4 business days*
$15 AUD
Yes

All postage and handling prices above are AUD unless otherwise stated.


US & Canada 

Delivery OptionEst. Delivery
Cost
Tracking Available
StandardTypically 10 - 14 business days*
$10 AUD
Yes
Express
$20 AUD
Yes

All postage and handling prices above are AUD unless otherwise stated.


Rest of the world (Coming Soon)

Delivery OptionEst. Delivery
Cost
Tracking Available
Duties & Taxes Included
StandardTypically 6 - 27 business days*
$20 AUD
Yes
No**

All postage and handling prices above are AUD unless otherwise stated.

*This time frame could vary due to unforeseen circumstances with freight networks. 

**Orders shipped outside Australia may incur additional tax and/or customs charges when they arrive. Please check any local import fees your country may have before ordering. 


Same Day Dispatch

All order placed before 12pm (AEST) Monday - Friday are shipped same day!

All Standard and Express shipping is sent with Authority to Leave, no signature is required. 

Due to same day shipping, if you have an issue with your order or want to cancel, please email [email protected] as soon as possible, as once shipped an order cant be cancelled.  



Was this article helpful?
Yes
No