Where can I find Firmr products?
You've found us! Firmr is solely available through our website.
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PURCHASING & SHIPPING
What if an item is out of stock?
Our online store will let you know if a product is out of stock, which means we are hurrying to produce more. You will have an option to go onto our waitlist, or just check back soon and hopefully we'll have fresh stock for you to order.
What payment methods can I use?
We've tried to make it as easy as possible for our customers. We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Shop Pay & Afterpay. We hope to soon be adding a few other options.
Is my credit card safe to use?
Our payment system is securely encrypted with 128-bit SSL encryption technology to protect our customers' information during checkout. We also use Fraud Defender, which helps prevent fraudulent transactions.
Is my data shared to third parties?
The only thing we like to tell people is about how great our products are. We never share any of our customer data.
How long will it take to receive my order?
All postage and handling prices above are AUD unless otherwise stated. All postage and handling prices above are AUD unless otherwise stated. All postage and handling prices above are AUD unless otherwise stated. All postage and handling prices above